eBay Chargeback Policy for Sellers: Evidence Requirements, Managed Payments Protection, and Off-Platform Risk
An eBay chargeback is a payment reversal initiated by the buyer’s credit card issuer or bank after a purchase is completed on eBay. When a buyer contacts their card issuer and disputes a charge as unauthorized or fraudulent, the card issuer reverses the payment directly from eBay’s Managed Payments system. eBay then debits the chargeback…