Corrections Policy
eBay Charges Calculator corrects fee, formula, source, and calculator errors when they are found. Seller fee content must be kept current because a small rate difference can change net profit, break-even price, and payout expectations.
If you see a result that does not match eBay Seller Hub or an official eBay fee page, report it. The fee you catch may prevent another seller from pricing an item incorrectly.
Why Corrections Matter
A .30 fixed fee can decide whether a low-price item is worth selling. A 10% promoted listing rate can turn a profitable sale into a loss. A wrong category rate can make a reseller overpay for inventory before the item is listed. Corrections are not housekeeping. Corrections protect seller decisions.
What Counts As A Correction
A correction is needed when published content, calculator logic, or source language is inaccurate, outdated, incomplete, or misleading. Correction examples include:
- Wrong Final Value Fee rate
- Wrong per-order fee
- Wrong store tier assumption
- Wrong country or currency label
- Wrong international fee treatment
- Wrong shipping fee treatment
- Outdated year claim
- Broken input field
- Result panel not updating
- Missing source limitation
- Typo that changes meaning
Style preferences are not treated as urgent corrections unless they affect clarity or trust.
How To Report A Calculator Error
Send the exact inputs used to produce the issue. Include: calculator URL, country selected, sale price, shipping charged, item cost, shipping cost, category selected, store selected, promoted listing rate, output shown, output you expected, and source URL if available. Calculator errors are easiest to verify when the full input set is included.
How To Report A Source Update
Send the official source that changed. Include: eBay source URL, fee table or section name, rate shown in the source, marketplace country, date checked, and the page on our site that needs review. Official eBay pages control fee logic – if eBay changes a rate or explanation, the affected calculator and guide should be reviewed.
Correction Priority
Corrections are reviewed by impact.
Priority 1: Incorrect fee rate | Incorrect formula | Broken calculator output | Country or currency mismatch
Priority 2: Outdated source reference | Unclear limitation | Old year language | Missing disclaimer context
Priority 3: Formatting issue | Typo without fee impact | Link text improvement | Non-critical wording change
Priority is based on seller risk. A wrong fee estimate matters more than a formatting issue.
What Happens After A Correction Report
The correction process has four steps:
- Reproduce the issue with the submitted inputs.
- Check the relevant official eBay source.
- Update the calculator, content, disclaimer, or source note if needed.
- Review affected pages that may use the same fee logic.
If a correction affects multiple country pages or calculator tools, related pages are checked together.
Correction Log
A short correction log is published when a material fee correction changes calculator output or fee guidance. Correction log fields include: date corrected, affected page, issue type, source checked, change made, and whether calculator output changed. Minor typo corrections do not need a public log entry unless the typo changed fee meaning.
What We Cannot Verify
We cannot verify: private Seller Hub account adjustments, seller-specific performance penalties, private promotional discounts, tax advice for a specific seller, accounting treatment for a specific business, eBay support decisions, or refund and dispute outcomes. The calculator can estimate general fee components. eBay Seller Hub controls your final account-specific payout.
Correction Transparency
Material corrections are reflected with a revised review date or update note when the change affects fee accuracy. Examples: Fee data reviewed in 2026 | Store fee assumptions reviewed in 2026 | International fee treatment reviewed in 2026. A change note should not imply a fee changed when only wording was clarified.
Escalation Standard
A correction should be escalated for deeper review when: an official eBay source changed, multiple pages use the same fee logic, a country page uses the wrong marketplace context, the reported issue affects calculator output, or the issue could cause a seller to underprice an item.
Report A Correction
To report a correction, use our contact page and include the following: page URL, correction type (calculator output issue / fee rate issue / country page issue / source update / outdated year claim / broken link), marketplace country, official source URL if available, and a description of the issue. Screenshots are helpful for calculator result issues.
Related Trust Pages
Published: June 2026 | Last reviewed: June 2026 | Responsible publisher: eBay Charges Calculator editorial team